Store Policies – My Store

1. General Information

My Store is an online retailer providing products to customers in the United Kingdom. By using our website, you agree to the terms outlined in these policies.

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2. Orders & Payments

All orders are subject to availability and confirmation.
We accept secure payments through trusted payment providers. Prices are displayed in GBP (£) and include applicable taxes unless stated otherwise.

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3. Shipping & Delivery

We aim to process and dispatch orders within 1–3 business days.
Estimated delivery times may vary depending on your location and courier service.

Please note:

Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by courier services.

4. Returns & Refunds

Under UK consumer law, you have the right to cancel your order within 14 days of receiving your item.

To be eligible for a return:

The item must be unused and in its original packaging.
Proof of purchase is required.

Refunds will be processed within 14 days after we receive the returned item.

Return shipping costs may apply unless the item is faulty or incorrect.

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5. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery.
We will offer a replacement or full refund in accordance with your legal rights.

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6. Privacy Policy

We respect your privacy and handle your personal data in compliance with the UK GDPR.

We collect and use your data to:

• Process orders

• Improve our services

• Communicate with you

We do not sell or share your personal data with third parties without your consent, except where required by law.

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7. Contact Information

If you have any questions, please contact us:

Email: supportmystorebt@gmail.com

Website: https://www.mystorevendabr.com

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8. Changes to These Policies

We reserve the right to update these policies at any time. Changes will be posted on this page.